These release notes are a consolidation of all the issues and enhancements from the September 25th, 2025 Pre-Production release. Here are the details:
Mobile
Enhancements
- CxZone
- Users and Managers will be able to access CxZone Practices on iPhone and iPad.
Stability Fixes.
- Learn
- Quizzes will no longer display the incorrect time limit, where the time limit was incorrectly displayed as 0:00:00 instead of "Unlimited".
- Users will no longer get stuck on the Favorites screen after adding a resource, by adding back navigation options.
- Learn will no longer delay loading when the user has no deployed content.
Web
Stability Fixes
- Admin
- Tags will no longer sometimes display code instead of the tag name.
- Standard Dashboard Quiz: Reviewed all attempts 1-20 and adjusted any colors that matched adjacent attempts to not have the same color.
- In the Managers Insights dashboard a new workbook has been published that resolves the loading error.
- Learn
- Users will no longer prematurely receive certificates from Learning Sets.
- Journeys
- Users will now be able to see the next Journey step deployment w/o waiting for too long.
Enhancements
- Admin
- Visual enhancements to the layout and colors of FCR Dashboard.
- Deployed Content Access Management: Added Sub-collection level revoke and restore.
- When an automated upload fails during external data integration, a manual upload option is presented for the latest instance of the failed run. This option is available to any user with admin permissions.
- Survey and Poll standard dashboards have been updated to use the subdomain’s primary color for their color scheme.
- Journeys
- Added a new notification setting for Admins on domain level in notifications so that they can control the users notifications for journey step deployment.
- “Journeys” from the breadcrumb menu will now be available and working on opening the collection from journeys when clicked. .
- When a user fails a quiz with unlimited attempts in a linear journey, they will be given a clear option to either continue the journey with a fail, status or re-attempt the quiz.
- When a user fails a quiz with unlimited attempts in an adaptive journey, they will stay on the quiz until they pass, without being sent back to the previous step.
- A setting called “Reattempt Quiz Until Pass” for Admins to select in Adaptive Journey for quizzes with unlimited attempts has been added, so that users stay on the quiz until they pass, without being sent back to the previous step.
- Pharmaforce
- The user can now see a banner indicating that the agent is in “calibration mode” so they know their feedback is viewable by the Admin.
- Calibration mode added to allow the Admins to assess the set-up with a smaller user group before deploying to the full user group.
- Admin’s table of the user feedback is now gathered while the agent is in Calibration Mode.
- Added a button on the Knowledge UI that allows the Admin a short cut to the Skills page to perform edits or add Skills easily.
- Admin is now able to open the documents in the list view under the Knowledge tab.
- The agents respond to the chemical name as well as the brand name of a drug.