Enterprises today are enhancing CRM platforms by partnering with niche platform providers to develop CX-centric solutions that assist in enabling omnichannel engagement, delivering the right messaging , unlocking real-time customer analytics, etc, resulting in improved business performance and gaining a competitive advantage.
ACTO has debuted as a Major Contender in Everest Group’s first-ever Life Sciences Next-generation Customer Engagement Platforms (CEP) PEAK Matrix® Assessment 2023. See how Everest Group ranked 23 vendors in the Life Sciences commercial engagement space based on “Market Impact” and “Vision and Capability,” and read why ACTO received high scores.